研究论文
Impact of quality antecedents on taxpayer satisfaction with online tax-filing systems—An empirical study
Ching‐Wen Chen
National Kaohsiung First University of Science and Technology
来源Information & Management
年份2010
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学术脉络
学科主题
计算机 / AITechnology Adoption and User Behaviour
E-Government and Public Services · Customer Service Quality and Loyalty
参考文献 22
Trust and TAM in Online Shopping: An Integrated Model1
被引 8,579David Gefen, Elena Karahanna, Detmar W. Straub · MIS Quarterly · 2003
Measuring IS User Satisfaction: Review and Implications
被引 187Moshe Zviran, Zippy Erlich · Communications of the Association for Information Systems · 2003
The DeLone and McLean Model of Information Systems Success: A Ten-Year Update
被引 11,714William H. DeLone, Ephraim R. McLean · Journal of Management Information Systems · 2003
此处列出前 3 条
引用本文 158
What determines success of an e-government service? Validation of an integrative model of e-filing continuance usage
被引 394Narvadha Veeramootoo, Robin Nunkoo, Yogesh Kumar Dwivedi · Government Information Quarterly · 2018
The effects of perceived relevance of travel blogs’ content on the behavioral intention to visit a tourist destination
被引 368Yuchen Chen, Rong‐An Shang, Ming-Jin Li · Computers in Human Behavior · 2013
Why people participate in the sharing economy: an empirical investigation of Uber
被引 305Zach W. Y. Lee, Tommy K. H. Chan, Makam S. Balaji · Internet Research · 2018
按被引量排序，此处列出前 3 条