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Multiplex value cocreation in unique service exchanges
Kamran Razmdoost, Leila Alinaghian, Hedley Smyth
ESCP Business School Cranfield University University College London
来源Journal of Business Research
年份2018
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学科主题
经济 / 管理Service and Product Innovation
Customer Service Quality and Loyalty · Public Policy and Administration Research
参考文献 69
Qualitative research and evaluation methods
被引 35,278Michael Quinn Patton · 1980
Logistics and supply chain management : creating value-adding networks
被引 911Martin G. Christopher · 2005
Institutions and axioms: an extension and update of service-dominant logic
被引 3,666Stephen Louis Vargo, Robert F. Lusch · Journal of the Academy of Marketing Science · 2015
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Digital information flows across a B2C/C2C continuum and technological innovations in service ecosystems: A service-dominant logic perspective
被引 114James W. Peltier, Andrew J. Dahl, Eric L. Swan · Journal of Business Research · 2020
How value co-creation and co-destruction unfolds: a longitudinal perspective on dialogic engagement in health services interactions
被引 97Debbie Isobel Keeling, Kathleen A. Keeling, Ko de Ruyter · Journal of the Academy of Marketing Science · 2020
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