研究论文
Unveiling the drivers of satisfaction in mobile trading: Contextual mining of retail investor experience through BERTopic and generative AI
Jisu Yi, Yun Kyung Oh, Jung‐Min Kim
Gachon University Dongduk Women's University University of Seoul
来源Journal of Retailing and Consumer Services
年份2024
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34.50
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学术脉络
学科主题
经济 / 管理Customer Service Quality and Loyalty
Technology Adoption and User Behaviour · Health, Technology, Consumer Behavior
参考文献 52
Service quality and customer satisfaction in liner shipping
被引 123Kum Fai Yuen, Vinh Van THAI · International Journal of Quality and Service Sciences · 2015
Measuring Information System Service Quality: Servqual from the Other Side1
被引 518James J. Jiang, Gary L. Klein, Christopher L. Carr · MIS Quarterly · 2002
此处列出前 3 条
引用本文 68
Advancing cybersecurity and privacy with artificial intelligence: current trends and future research directions
被引 115Krishnashree Achuthan, Sasangan Ramanathan, Sethuraman Srinivas · Frontiers in Big Data · 2024
Navigating artificial general intelligence development: societal, technological, ethical, and brain-inspired pathways
被引 107Raghu Raman R, Robin Marie Kowalski, Krishnashree Achuthan · Scientific Reports · 2025
Analyzing the contributions of biofuels, biomass, and bioenergy to sustainable development goals
被引 91Raghu Raman R, Aswathy Sreenivasan, Naveen Vasudev Kulkarni · iScience · 2025
按被引量排序，此处列出前 3 条