研究论文
Bridging logistics and payment to build trust in African E-Retail: The role of logistics service quality, payment drivers, and cultural influences
Chaimaa El Aissoug, Thai Young Kim, Xueqin Wang
Chung-Ang University
来源Journal of Retailing and Consumer Services
年份2025
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逐年被引趋势
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326
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5
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4.97
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同类平均 = 1
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学术脉络
学科主题
经济 / 管理Consumer Retail Behavior Studies
Customer Service Quality and Loyalty · Technology Adoption and User Behaviour
参考文献 131
A conceptual framework for understanding e-service quality : implications for future research and managerial practice
被引 840Valarie A. Zeithaml, A. Parasuraman, Arvind Malhotra · Marketing Science Institute eBooks · 2000
A Note on the Use of Survey Research Firms to Enable Empirical Data Collection
被引 168Tobias Schoenherr, Lisa M. Ellram, Wendy L. Tate · Journal of Business Logistics · 2015
Information Technology Adoption Across Time: A Cross-Sectional Comparison of Pre-Adoption and Post-Adoption Beliefs1
被引 3,691Elena Karahanna, Detmar W. Straub, Norman L. Chervany · MIS Quarterly · 1999
此处列出前 3 条
引用本文 5
Bridging Technological Readiness to Consumer Trust in Mobile Banking Applications
被引 0Wanamina Bostan Ali, Gulmira Issayeva, Long Kim · International Journal of Asian Business and Information Management · 2026
Chaos–Quantum Particle Swarm Optimized Kriging for Symmetric Response Modeling and Multi-Objective Marketing Optimization in E-Commerce Systems
被引 0Jingyi Li, Xin Sheng, Xiaoman Luo · Symmetry · 2026
Motives for online order tracking and customer behavior during the waiting period
被引 0Alison Watkins, Carter Morgan, Seckin Ozkul · Journal of Retailing and Consumer Services · 2026
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