研究论文
Experience-involvement, memorability and authenticity: The service provider's effect on tourist experience
Anita Zátori, Melanie Smith, László Puczkó
Corvinus University of Budapest Radford University University of Applied Science Budapest Institute for Sociology
来源Tourism Management
年份2018
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62.44
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学术脉络
学科主题
社会科学Diverse Aspects of Tourism Research
Customer Service Quality and Loyalty · Service and Product Innovation
参考文献 94
Going Places: The Ways of the Tourist from Imperial Rome to the Present Day
被引 163Maxine Feifer · 1985
Revisiting authenticity
被引 188Raymond W. K. Lau · Annals of Tourism Research · 2010
The tourist experience
被引 887Natan Uriely · Annals of Tourism Research · 2005
此处列出前 3 条
引用本文 388
Two decades of customer experience research in hospitality and tourism: A bibliometric analysis and thematic content analysis
被引 325Hyunsu Kim, Kevin Kam Fung So · International Journal of Hospitality Management · 2021
Role of cognitive absorption in building user trust and experience
被引 251Janarthanan Balakrishnan, Yogesh Kumar Dwivedi · Psychology and Marketing · 2021
Would you enjoy virtual travel? The characteristics and causes of virtual tourists’ sentiment under the influence of the COVID-19 pandemic
被引 223Shu-Ning Zhang, Yongquan Li, Wen-Qi Ruan · Tourism Management · 2021
按被引量排序,此处列出前 3 条