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Protecting Organization Reputations During a Crisis: The Development and Application of Situational Crisis Communication Theory
W Timothy Coombs
Eastern Illinois University
来源Corporate Reputation Review
年份2007
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逐年被引趋势
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25.62
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同类平均 = 1
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学术脉络
学科主题
社会科学Public Relations and Crisis Communication
Corporate Identity and Reputation · Communication in Education and Healthcare
参考文献 65
Advising Clients to Apologize
被引 118Jonathan R. Cohen · UF Law Scholarship Repository (University of Florida) · 1999
Components of Consumer Reaction to Company-Related Mishaps: a Structural Equation Model Approach
被引 83Brian K. Jorgensen · ACR North American Advances · 1996
Consumer reaction to company-related disasters: The effect of multiple versus single explanations
被引 41Brian K. Jorgensen · Dialnet (Universidad de la Rioja) · 1994
此处列出前 3 条
引用本文 2,770
Crises and Crisis Management: Integration, Interpretation, and Research Development
被引 1,309Jonathan Bundy, Michael D. Pfarrer, Cole Evan Short · Journal of Management · 2016
When Worlds Collide: The Internal Dynamics of Organizational Responses to Conflicting Institutional Demands
被引 1,235Anne-Claire Pache, Filipe Santos · Academy of Management Review · 2010
The economics of COVID-19: initial empirical evidence on how family firms in five European countries cope with the corona crisis
被引 816Sascha Kraus, Thomas Clauß, Matthias Breier · International Journal of Entrepreneurial Behaviour & Research · 2020
按被引量排序，此处列出前 3 条