A Multifaceted Vision of the Human-AI Collaboration: A Comprehensive Review
Maite Puerta-Beldarrain, Oihane Gómez–Carmona, Rubén Sánchez, Diego Casado–Mansilla, Diego López–de–Ipiña, Liming Chen
Universidad de Deusto Dalian University of Technology
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摘要与影响
Human-AI collaboration has evolved into a complex, multidimensional paradigm shaped by research in various domains. Key areas such as human-in-the-loop systems, Interactive Machine Learning (IML), Hybrid Intelligence, and Human-Agent Interaction have significantly contributed to this development. However, these fields often lack cohesion, underscoring the need for a cohesive perspective to advance. This work addresses this gap by integrating insights from diverse aspects of collaboration to present a holistic approach to fostering effective and adaptive interactions between humans and artificial agents. It emphasizes empowering end-users with greater control and involvement in decision-making processes, thereby enhancing both the levels of interactivity and adaptability within intelligent systems. Moving beyond a focus on AI training techniques, this paper presents a broader perspective on incorporating human input into AI decision-making and learning processes, highlighting the importance of flexibility in systems and user engagement. The manuscript proposes a framework encompassing five levels of human integration and examines their relationship with core collaboration aspects, including the system purpose, participant expertise, and system proactivity. By synthesizing current knowledge on human-AI collaboration and outlining essential design principles, this work aims to advance the field and foster interdisciplinary collaboration among researchers, practitioners, and designers.
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社会科学Human-Automation Interaction and Safety
Usability and User Interface Design · Social Robot Interaction and HRI