Silent Chatbot Agent Amplifies Continued-Influence Effect on Misinformation
Sanghyeong Yu, Kwang-Hee Han
Yonsei University
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摘要与影响
These days, news regarding various events and accidents are reported quickly through internet and applications. Although most of the breaking news are accurate, the news of ongoing events may deliver the misinformation as the circumstances may change. Although the misinformation is corrected afterwards, people tend to be influenced continually by previous misinformation. Therefore, this study aims to find out what characteristics of news chatbot agent are effective in making correction message. The result shows that the silent news chatbot is more likely to lead people to be influenced by misinformation than news chatbot which also mentions a few words when they are required to give information.
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学术脉络
学科主题
社会科学Misinformation and Its Impacts
Public Relations and Crisis Communication · Communication and COVID-19 Impact
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