Where Autonomous Buses Might and Might Not Bridge the Gaps in the 4 A's of Public Transport Passenger Needs

In the domain of public transport, automation provides several advantages which can lead to better services for the customers. For tapping the full potential of future automated public transport services, passenger requirements have to be thoroughly considered in order to avoid shortcomings discouraging future users to remain or become customers and to support the role of public transit as sustainable backbone of transport.