Researching Emotional Reflexivity
Mary E. Holmes
University of Edinburgh
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摘要与影响
The everyday novelties of contemporary society require emotional reflexivity (Holmes, 2010a), but how can it be researched? Joint interviews can give more insight into the relational and embodied nature of emotional reflexivity than analysis of text-based online sources. Although textual analysis of online sources might be useful for seeing how people relationally negotiate what to feel when feeling rules are unclear, interviews allow observation of emotional reflexivity as done in interaction, especially if there is more than one interviewee. This highlights not only the relational, but the embodied aspects of emotional reflexivity, and shows how it is a useful concept for researching aspects of emotionality not well addressed by other concepts such as “emotional intelligence” and “emotion work.”
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经济 / 管理Management and Organizational Studies
Emotional Labor in Professions · Language, Discourse, Communication Strategies
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