Digital Workforce Training, Employee Motivation, Job Satisfaction, Digital Behavior as Determinants of Employee Performance: Empirical Research From Vietnam
Thi Ha Anh Dao, Chinda Sisavath, Hien Thi Thao Bui, Thi Quyen Bui, Thu Hanh Le
Vietnam National University, Hanoi Ministry of Health Vietnam National University Ho Chi Minh City Ho Chi Minh City International University
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In the era of digital transformation, workforce training plays a critical role in enhancing employee performance and organizational competitiveness. This study explores the impact of digital workforce training on employee productivity, motivation, job satisfaction, and digital behavior. By examining small and medium enterprises (SMEs) in Vietnam, the research investigates how digital skills development contributes to individual and organizational effectiveness. Using a quantitative approach with survey data collected from 497 employees, the study applies structural equation modeling (SEM) to analyze relationships between digital workforce training, motivation, job satisfaction, digital behavior, and employee performance. The findings reveal that digital workforce training has a significant positive effect on employee motivation, engagement, and adaptability in digital workplaces. Additionally, motivation and job satisfaction serve as mediating factors that enhance employee productivity. The research demonstrates the value of continuous digital skills development in improving employee competencies and ensuring long-term organizational success. The results offer practical insights for business leaders and policymakers aiming to optimize digital workforce training programs, fostering a more innovative and efficient workforce in the digital economy.
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