A framework for the management of human settlements: Nigeria and South Africa as cases

Since 1965, the United Nations has underscored the vital role of human settlements management in creating a sustainable living environment, stating that the building of houses alone does not bring the desired change, as it does not significantly improve the living conditions of both low- and middle-income households (UN, 1969: vi). However, there is still a global challenge of depreciating human settlements, particularly in developing countries, despite several novel policies and programmes. This article reports the results of a study done to propose a framework that could be of assistance to the human settlements management function in Nigeria and South Africa. With a dearth of literature on human settlements management, literature on property, facility, housing and urban management was reviewed to develop a quantitative questionnaire for identifying factors that influence human settlements management, as perceived by stakeholders in the private or public sectors of human settlements management. Two constructs (management [10 factors with 51 measurements] and sustainable management [5 factors with 25 measurements]), measured on a 5-point Likert scale, test and rate each factor’s influence on human settlements management. Based on the findings, legal, political/policy, socio-economic, organisational, physical, human resource, technological, environmental, and ethical/moral factors form the basis of the proposed framework. The latter may assist human settlements managers in their role of managing human settlements for sustainability.