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Removing the Shadow of Suspicion: The Effects of Apology Versus Denial for Repairing Competence - versus Integrity-Based Trust Violations
Peter H. Kim, Donald Lee Ferrin, Cecily D. Cooper, Kurt T. Dirks
University of Southern California Singapore Management University University of Miami Washington University in St. Louis
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学术脉络
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社会科学Forgiveness and Related Behaviors
Social and Intergroup Psychology · Emotions and Moral Behavior
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引用本文 67
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被引 87Ellen Giebels, Paul J. Taylor · Journal of Applied Psychology · 2009
Perceptions of High Integrity Can Persist After Deception: How Implicit Beliefs Moderate Trust Erosion
被引 23Michael P. Haselhuhn, Maurice E. Schweitzer, Laura J. Kray · Journal of Business Ethics · 2017
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