Smart Logistics Facing Industry 5.0: Research on Key Enablers and Strategic Roadmap

While Industry 4.0 has played a significant role in advancing smart logistics, it has yet to provide adequate solutions for widespread concerns such as human centricity, sustainability, and resilience. The emergence of Industry 5.0 addresses and complements these shortcomings of Industry 4.0. However, there is currently a notable gap in the research regarding how Industry 5.0 can drive the transformation of smart logistics. To address this gap, this study develops a strategic roadmap that offers a solution to this issue. The research is initiated by conducting a comprehensive literature review with a focus on content, identifying 13 key enablers crucial for realizing smart logistics in Industry 5.0. Subsequently, this study establishes the hierarchical relationship among these key enablers through the application of the Fuzzy Interpretative Structural Model (FISM). Following this, the study employs the Matrices Impacts Croises-Multiplication Appliance Classement (MICMAC) to compute the driving force and dependence of each enabler. The results underscore the significant roles of “Active support from the government” and “Human-centric manufacturing and logistics” as the most critical enablers for Industry 5.0. The strategic roadmap, informed by expert opinions, provides valuable insights for policymakers and implementers while explaining the methods and strategies needed to drive Industry 5.0 transformation in smart logistics. Furthermore, it determines the impact relationship between enablers and the optimal development order, facilitating their synergistic alignment. Ultimately, this strategic roadmap serves as an actionable guide for the logistics industry, steering it toward achieving smart logistics and fortifying competitiveness in the industry 5.0 era.