Bridging the Elderly Digital Divide: Research on Strategies of Chinese Public Service

The aging of the population is a huge problem facing China. In the context of vigorously promoting "internet + public services", new digital public services such as online ticket purchase, smart medical care, online car-hailing, online tax payment and online social insurance are emerging, bringing convenience to the people in enjoying public services, and also causing a series of problems for the elderly. This article discusses the three digital divides that the elderly are facing in public services, and proposes corresponding governance methods for these problems. These research strategies aim to ensure that the elderly can enjoy equal rights to a better life in the digital society. They also hope to provide valuable reflections on the reform strategy of Chinese public service and the long-term development of bridging the digital divide.